Live Chat Support in Shared Website Hosting
As we believe that a number of situations are often resolved if you talk with a live person, we offer a live chat service for all our potential and active customers. The chat is online every day and our support representatives will assist you with a wide range of questions and problems. In case you are not our customer yet, you can learn more about our shared website hosting packages and the website hosting environment in general to be certain that your sites will function efficiently on our servers. If you already have an account and you have some questions or you experience any problems with any of our solutions, you can join us on the live chat and we will provide you with the necessary details or assist you to troubleshoot the problem. You will need to open a support ticket for certain issues which require more time or the expertise of a sysadmin, but for numerous standard problems you can get help on the spot.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is designed for all our potential and present customers. If you're looking for a new hosting account, you will be able to chat in real time to one of our representatives and obtain more information about our semi-dedicated hosting services in order to select the best plan for your sites. If you already have an account with us, we can support you timely with billing, general and first-level technicalmatters. Although sometimes you'll need to open a support ticket as there are things that cannot be resolved through a live chat, we'll be able to help you with lots of basic tasks, for instance setting up an e-mail account in an e-mail client or redirecting one domain to another one. As a result, you'll get quick support and you will save a lot of time.