Aside from having more system resources, a very good reason why you may get your own server and use it instead of a shared website hosting plan is the fact you are able to install and run a large selection of software. With a shared account, you'll be able to use apps, which do not require root access and are not set up server-side, so when you need specific software for your Internet sites, you can't set it up on a shared web server. This is not the situation with a server of your own where you could install everything you need. The downside is that you may not have much experience and taking care of your own server is more complex that managing a shared Internet hosting account in which the company manages most things. That's why we offer one more service for our hosting server plans called Installation & Troubleshooting and you may take full advantage of it any time you face any problems with the management of your hosting server.

Installation and Troubleshooting in VPS

The upgrade includes 1 hour of custom work on your server, so if you acquire any one of our virtual private servers plans, you'll be able to benefit from this service and have our administrators perform a variety of tasks which you can't do yourself or you just have no time. They'll install and set up any piece of third-party software for you if the installation is challenging or they can troubleshoot any program that does not work adequately for some reason. You'll be able to add the upgrade to your plan as often as you would like depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left in your billing CP. Our Managed Services upgrade comes with thirty minutes of custom work on your machine as well, but if you require more than that, you can always add the Installation & Troubleshooting upgrade with a few clicks through the billing area.

Installation and Troubleshooting in Dedicated Hosting

You could add the upgrade to any of the dedicated hosting services which we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your hosting server is prepared, you may order the upgrade during the hosting server signup procedure, or when you need something to be executed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with an hour of work from our admins on your server, so in case you come across any problems to install a third-party piece of software or some app gives errors and does not work the way it should, our experts will be able to help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is suitable in the event that you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it features.