Service Uptime Guarantee in Shared Website Hosting
All of our shared website hosting plans come with a 99.9% service uptime guarantee. We can reach that goal by using a cutting-edge cloud hosting platform in which each individual service (files, e-mails, databases, etc.) has its own set of servers. We do not run everything on one machine as most companies do, so we have practically wiped out the downtime of any service and even in peak times we can balance the load between servers for the very best achievable performance of your web sites. If one web server fails, the other ones inside the cluster will take over to provide uninterrupted functioning of the websites. To avoid infrastructural issues, our web server facilities use highly effective diesel backup generators as well as several independent Internet providers as to make sure that targeted traffic will be able to reach your internet sites no matter what. We also have a group of knowledgeable admins keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans offer a 99.9% uptime warranty. In fact, you will not notice any downtime or service interruptions at all due to the fact that we employ an innovative cloud platform and rather than running everything on just a single web server as most providers do, we have independent clusters of web servers that manage each and every service - files, e-mail messages, CP, databases, etc. We have a custom made load-balancing system, so our hosting service is way more stable in comparison with what you would usually find available. To make sure that nothing will disturb the work of your websites, our server facilities have diesel powered backup generators and several independent Internet providers. We also have software and hardware firewalls to stop DDoS attacks and admins overseeing the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS
If you acquire a Virtual Private Server through us, we warrant that the physical server your account is set up on is going to be functional at least 99.9% of the time. While we are unable to control what you will do with the VPS and what you install on it, we will make certain that the main hosting server is going to work 24/7 without interruptions. Our facilities have redundant Internet providers and backup power generators to guarantee the constant work of all servers placed there. If you experience a problem with any virtual server on the physical one, we have a crew of expert professionals to resolve it in a very timely manner and to ensure that the other virtual private server accounts in that hosting server aren't going to be affected. We use only new, thoroughly tested hardware components for all of the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Hosting
While we cannot control what you do with your dedicated server, the types of offline software and / or script-driven applications you set up on it or how frequently you reboot it, we can ensure that it is accessible no less than 99.9% of the time. Your web server will be situated in our state-of-the-art facility in the core of Chicago and its uptime and availability will be ensured by powerful diesel backup generators and a number of Internet providers, so no outages or any other infrastructural problems shall affect the proper functioning of your internet sites at any time. Our qualified team of system admins will make sure that if your server stops for some reason, it's going to be restarted promptly. To prevent any probability of failures, we'll give you a server with new and diligently tested hardware components to ensure that your sites will be working no matter what.