If you’ve never had a hosting account or you’ve changed companies and the new one uses an interface that you haven’t seen before, you may get bewildered about how to execute a given task in your account or on your personal computer. For this reason, lots of providers have compiled a knowledge base, which covers the most common queries and challenges associated with their platform, instead of including only some general information. This sort of knowledge base will help you find the needed information swiftly and easily, so you won’t need to devote plenty of time and energy to stuff that might require something as simple as pushing a button or checking a check box. In this way, not only can you get things done, but you can also acquaint yourself with a lot of new and important details, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Shared Website Hosting

If you’ve bought your very first shared website hosting plan through our company or have moved your website over to us, you’ll get accustomed to our platform and our created-developed Hepsia hosting Control Panel before you know it as we have prepared an elaborate web-based knowledge base where you can find all the info that you may ever need – both general info about the service as a whole and more concrete info about the different functions that you can use and the difficulties that you might encounter. The articles themselves are available in 2 places. The complete article archive is accessible through the Help section of the Control Panel. You can read articles that are dedicated to the different features in each Control Panel section too. You can learn how to do de facto everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles offer elaborate guides, so you’ll never become lost because of an unclear text. Naturally, in case you chance upon a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can touch base with our client care team 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting services come with exhaustive technical documentation where you will see info on all the features that our in-house developed Hepsia Control Panel offers, in addition to solutions to various questions and complications that you might face. All setup manuals include comprehensive descriptions, which suggests that you won’t need to worry about omitting something in case you intend to export a MySQL database, for instance. The troubleshooting articles include a range of different tenable causes of specific issues and the solution for each of them, so in case you’re not able to send emails even though you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason for this may be and rectify the issue with a few mouse clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find related articles in each of its sections. In case you would rather look through all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.