Creating a CNAME record for any of the domain names or subdomains that you've got in the hosting account will allow you to redirect it to a different domain/subdomain. The forwarded domain name will lose all its records - A, MX etc, and will take the records of the domain it's being redirected to. In this light, you simply can't create a CNAME record to forward your domain to a third-party provider and maintain a functional email service with the first hosting provider. It's also very important to know that a CNAME record is always a string of words and not a number because it is frequently wrongly identified as the A record of the domain being forwarded. One of the main uses of a CNAME record is to point a domain name you own through one company to the servers of some other provider in case you have set up a site with the latter. In this way, the site will appear under your own domain name, not under some subdomain provided by the third-party company.

CNAME Records in Shared Website Hosting

If you have a shared website hosting plan from our company and you would like to set up a CNAME record, it will take you only a few clicks to get it done. You can access the DNS records for all domain names and subdomains hosted within your account via the Hepsia CP offered with each plan and adding a new record is as basic as clicking on a button, choosing the type, that will be CNAME in this case, typing the actual record value and saving the change. If you've never added this type of record before, you will find a Help section with a detailed video tutorial you can watch, or you can simply contact us and we will help you with this task. If you have created a website through another company, you want to use a private URL for your webmail or you wish to designate a subdomain to be used with the services of a different company, such as Google Apps, all it takes is setting up a CNAME record with a few mouse clicks within your CP.

CNAME Records in Semi-dedicated Hosting

If you have a semi-dedicated server from our company and you want to create a CNAME record, it requires just a couple of mouse clicks to complete this task. The plans are handled using our in-house built Hepsia hosting Control Panel where you will discover a section dedicated to the DNS records of the domain names and subdomains hosted within the account. To create a CNAME record, you'll simply have to pick the record type and the hostname (domain or subdomain), input where the latter is going to be directed to and save the change. The new record is going to be active almost right away in our system and will propagate worldwide within several hours. Editing or deleting an existing CNAME record inside the account is just as easy and takes a click. In the event you experience any problems, you can go through our in-depth help article, see the short video on the topic that we have added in the CP, or you can simply contact us for help.