1 hour ticket response
Fast assistance is our most important objective and that is why we have a team of skilled tech support engineers who are prepared to offer a rapid solution to any question that you might have. Simply post your technical support ticket from the Hosting Control Panel and we’ll get back to you within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a 20–minute ticket response time.
A Top–Quality Customer Care Service
Our client support team representatives possess huge experience in the shared website hosting services field and are skillful enough to come up with a fast solution to your problem. If, however, the problem at hand is not within the competency of a tech support engineer, the trouble ticket will be forwarded to a programmer or admin for additional assistance.
An Intuitive Help Section
To help you find a quick suggestion on how you can use a given feature, we have included a really user–friendly Help section in the Hosting Control Panel. You can browse through a large collection of web hosting account administration articles and website administration articles, have a peek at our F.A.Q. archive or check out our how–to video tutorials.