Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section included in our Hosting Control Panel. It boasts an exhaustive knowledge base with frequently asked questions and detailed help articles prepared by our professional customer support staff.

  • Top quality support service

  • Educational Video Clips

  • For people who wish to find out how to tackle a commonly encountered issue by watching a tutorial video, we have added a collection of video tutorials to our Hosting Control Panel. All the training videos are brief and simple to follow. They offer you step–by–step presentations of various site management procedures.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock customer service and a 1–hour ticket response time guarantee. Our practiced technicians will be available to you 24/7 to answer your inquiries and to take care of any issue that you could have. Simply open a trouble ticket from the Help section and we’ll respond back to you instantaneously.